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USA Cares

Privacy Policy

DONOR PRIVACY POLICY

This privacy policy sets out how USA Cares, Inc. uses and protects any information that you give USA Cares when you use this website, or when you give us your information in-person. USA Cares is committed to ensuring that your privacy is protected. We have developed this Policy in order for you to understand how USA Cares collects and uses your information. If we ask you to provide certain information by which you can be identified when online or offline, you can be assured that it will only be used in accordance with this Policy. USA Cares may change this Policy from time to time by updating this page. You should check this page regularly to ensure that you are aware of any changes. If you do not agree or are not comfortable with any of the actions described in this Policy, your remedy is to discontinue your use of this website. This Policy is effective as of October 30, 2018.

When We Collect Information

We collect information from you when you use our website in a variety of ways, including but not limited to the following:
• Visiting pages on our website;
• Making an online donation;
• Making a donation in-person;
• Completing surveys;
• Registering for a program or an event;
• Registering for raffles and other promotional events; and
• Registering to participate in an advocacy or public awareness campaign.

Information We Collect 

USA Cares may collect personal and non-personal information that you choose to supply to our organization, to include the following:
• Personal information, such as:
o Contact information including name, mailing address, e-mail address, and phone number;
o Demographic and other information including job title, postcode, preferences, and interests;
o Financial information such as credit card number, expiration date, security code, bank routing number, and account number;
• Non-personal information, such as:
o Session cookies to help you navigate through our website when you log into a password-only area;
o Internet protocol (“IP”) address and browsing variables (e.g., the domain from which you access the Internet, time you spend at our website, etc.);
• Cookies that help us recognize when you re-visit our website.

What We Do with the Information We Gather

Generally, we request and use the personal information you provide to carry out transactions that you request or initiate, such as making a donation and participating in events. We also use information such as cookies and IP information, to better understand your needs and provide you with an improved online experience.
More specifically, we may use your personal information and non-personal information for the following reasons:
• To enter your information into our databases for internal record keeping, reporting, and data analysis;
• Communicate with you to obtain your input, provide information on our programs and events, or request contributions, provided you have opted in to receive such communications;
• Improve our programs and services;
• Customize the website according to your interests;
• Share information with third parties who help us manage our website and databases;
• Share information with our partners, affiliates, and other third parties who assist us with our activities and programs. These vendors and service providers help us with functions such as fulfilling orders, managing data, processing donations, and marketing;
• Share information with third parties as required by law, or a part of a legal process, including tax filing;
• Share information (e.g., your name and address) with third parties if you make a donation in honor or memory of a third party; and
• Reserve the right to use non-personal information, such as IP addresses, to identify a user when we feel it is necessary to protect the compelling interests of the website, our donors, supporters, or others, or to comply with laws, court orders, or law enforcement requests.

Do We Share Personal Information?

USA Cares is committed to the privacy and safety of all of our donors’ sensitive information. At no time will we sell or share the data you entrust us with to any third party, without the reasons specified above. We value your decision to be a part of our mission, and value the trust you place in our organization with your personal information.

Your Choice to Opt-Out

We provide you with the opportunity to “opt out” of having your personal information used for certain purposes when we ask for this information. If you no longer wish to receive USA Cares communications, you may opt out of receiving such communications by following the instructions included in the communication or by sending an email to info@usacares.org and requesting to opt-out.

Donations – Your Information is Accurate and Secure

We are committed to accuracy and precision in processing your payments and contributions. We employ a variety of error-checking procedures, and our systems are subject to independent external and internal audits to ensure the privacy, security, and accurate processing of your information. We use a variety of industry-standard safeguards to protect the security of credit card transactions and your personal information. We use technologies and processes such as encryption, access controls, network firewalls, physical security, and other measures that make it extremely difficult for anyone to intercept the credit card information you send to us, or to access your personal data stored in our system. When we work with other companies to process credit card transactions, many of those companies also use encryption and/or other security measures. 

How We Use Cookies

We use “cookies” and other technologies to enhance your online experience. A “cookie” can be either permanent (i.e., it remains on your computer until you delete it) or temporary (i.e., it lasts only until you close your browser). A “cookie” is a small text file that helps us recognize repeat visitors to our website, track usage behavior, facilitate the visitor’s use and ongoing access to our website, and compile aggregate data that can lead to website improvements. Cookies may also help us customize certain content on the website to provide visitors with a more efficient and user-friendly experience. Cookies and other similar technologies collect non-personal information about the user of a particular IP address. If you do not want your information collected through the use of cookies, you can deny or accept the cookie feature using a simple procedure available in most browsers. If you block cookies, however, you may lose some website functionality.

Links to Other Websites

Our website may contain links to enable you to easily visit other websites of interest; however, once you have used these links to leave our website, you should note that we do not have any control over that other website and therefore, USA Cares cannot be responsible for the protection and privacy of any information that you provide while visiting such websites. This policy does not govern websites other than the USA Cares website, and users are advised to exercise caution when visiting such external websites and to review the privacy statements applicable to each website in question.

Use of Tracking Information

We respond to web browser “do not track” signals or other mechanisms that provide you with the ability to opt out of sharing your personal information or having information about your online activities collected. Unless you have selected the “do not track” function, over time, third parties may collect personal information about your online activities across different websites when you access our website.

Questions?

If you have any questions about this Policy or the practices of our website, please write to USA Cares, Inc., Attention: Webmaster, 11760 Commonwealth Dr, Louisville, KY 40299 or inquire at info@usacares.org.

USA CARES PRIVACY POLICY

This Privacy Policy was last modified on October 20, 2014.

USA Cares, Inc. (“us”, “we”, or “our”) operates www.usacares.org (the “Site”). This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site.

We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible at www.usacares.org.

Log Data

Like many site operators, we collect information that your browser sends whenever you visit our Site (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.

Information Collection And Use

While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to, your name, email address, postal address and phone number (“Personal Information”).

During our donation process, certain information is required to complete your contribution. We employ a variety of procedures to ensure privacy, accuracy and security for your contribution. Our system maintains internal and external audits to reinforce this.

If you are applying for assistance or making a contribution, your information is collected and stored in our databases for record keeping, reporting and analysis. Specifically for Assistance Requests, stored data and information received from you is only accessible by our assistance teams using a layered design within the USA Cares organization. Our database and application providers’ system is encrypted with Secure Socket Layer (SSL) technology which protects your information using both server authentication and data encryption, ensuring that your data is safe, secure and available only to registered and assigned users in our organization. In addition, our provider is hosted in a secure server environment that uses firewall and other advanced technologies to prevent interference or access from outside intruders. This is accomplished by only allowing system access from computers assigned by this organization which reside behind our firewalls and within a restricted IP range inside of our headquarters building.

From time to time, we may use your Personal Information or your Log Data to:

  • Contact you as a continued service through our programs
  • Improve our programs and services
  • Customize our online services to enhance according to your interests
  • Share information with third parties who help us manage our websites, databases, and online services
  • Share information with partners, affiliates, and other third parties who assist us with our programs, events, campaigns and activities.
  • Share information with third parties as required by law, or part of a legal process.

We reserve the right to use non-personal information, such as IP addresses, to identify a user when we feel it is necessary to protect the compelling interests of the website, our alumni, donors, customers, or others, or to comply with laws, court orders, or law enforcement requests.

Choosing to Opt Out

We provide you with the opportunity to “opt out” of having your personal information used for certain purposes when we ask for this information. If you no longer wish to receive our communications, you may opt out of receiving such communications by following the instructions included in the communication or by calling (800) 773-0387

Cookies

Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.

Like many sites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

Security

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Links To Other Sites

Our Site may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

USA Cares, Inc. has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party sites or services.

Changes To This Privacy Policy

USA Cares, Inc. may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Site. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us at info@usacares.org.

USA CARES TERMS OF SERVICE (“AGREEMENT”)

This Agreement was last modified on April 01, 2014.

Please read these Terms of Service (“Agreement”, “Terms of Service”) carefully before using https://usacares.org (“the Site”) operated by USA Cares, Inc. (“us”, “we”, or “our”). This Agreement sets forth the legally binding terms and conditions for your use of the Site at https://usacares.org.

By accessing or using the Site in any manner, including, but not limited to, visiting or browsing the Site or contributing content or other materials to the Site, you agree to be bound by these Terms of Service. Capitalized terms are defined in this Agreement.

Intellectual Property

The Site and its original content, features and functionality are owned by USA Cares, Inc. and are protected by international copyright, trademark, patent, trade secret and other intellectual property or proprietary rights laws.

Termination

We may terminate your access to the Site, without cause or notice, which may result in the forfeiture and destruction of all information associated with you. All provisions of this Agreement that by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

Links To Other Sites

Our Site may contain links to third-party sites that are not owned or controlled by USA Cares, Inc..

USA Cares, Inc. has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party sites or services. We strongly advise you to read the terms and conditions and privacy policy of any third-party site that you visit.

Governing Law

This Agreement (and any further rules, polices, or guidelines incorporated by reference) shall be governed and construed in accordance with the laws of Kentucky, United States, without giving effect to any principles of conflicts of law.

Changes To This Agreement

We reserve the right, at our sole discretion, to modify or replace these Terms of Service by posting the updated terms on the Site. Your continued use of the Site after any such changes constitutes your acceptance of the new Terms of Service.

Please review this Agreement periodically for changes. If you do not agree to any of this Agreement or any changes to this Agreement, do not use, access or continue to access the Site or discontinue any use of the Site immediately.

Contact Us

If you have any questions about this Agreement, please contact us at info@usacares.org.

State Fundraising Disclosure Notices

State Nonprofit Disclosures

Certain states require written disclosures for nonprofit organizations soliciting contributions. Individual state disclosures are below.

Florida: A COPY OF THE OFFICIAL REGISTRATION AND FINANCIAL INFORMATION MAY BE OBTAINED FROM THE DIVISION OF CONSUMER SERVICES BY CALLING TOLL-FREE, WITHIN THE STATE, 1-800-435-7352 (800-HELP-FLA), OR VISITING http://www.FloridaConsumerHelp.com. REGISTRATION DOES NOT IMPLY ENDORSEMENT, APPROVAL, OR RECOMMENDATION BY THE STATE. Florida Registration #CH22308

Georgia: A full and fair description of our programs and our financial statement summary is available upon request at our office and phone number indicated above.

Maryland::For the cost of copies and postage, from the Office of the Secretary of State, State House, Annapolis, MD 21401.

Mississippi: The official registration and financial information of USA Cares, Inc. may be obtained from the Mississippi Secretary of State’s office by calling 1-888-236-6167. Registration by the Secretary of State does not imply endorsement.

Nevada: Contributions may be tax deductible pursuant to the provisions of sec. 170(c) of the Internal Revenue Code of 1986, 26 U.S.C. Ī170(c).

New Jersey:: INFORMATION FILED WITH THE ATTORNEY GENERAL CONCERNING THIS CHARITABLE SOLICITATION AND THE PERCENTAGE OF CONTRIBUTIONS RECEIVED BY THE CHARITY DURING THE LAST REPORTING PERIOD THAT WERE DEDICATED TO THE CHARITABLE PURPOSE MAY BE OBTAINED FROM THE ATTORNEY GENERAL OF THE STATE OF NEW JERSEY BY CALLING (973) 504-6215 AND IS AVAILABLE ON THE INTERNET AT www.state.nj.us/lps/ca/charfrm.htm. REGISTRATION WITH THE ATTORNEY GENERAL DOES NOT IMPLY ENDORSEMENT.

New York: Upon request, from the Attorney General Charities Bureau, 120 Broadway, New York, NY 10271.

North Carolina: Financial information about this organization and a copy of its license are available from the State Solicitation Licensing Branch at 1-919-814-5400. The license is not an endorsement by the state.blob:https://staging.mswhost.com/e8d24e14-c83c-44f2-9146-b470ed612bc8REPORT THIS AD

Pennsylvania: The official registration and financial information of USA Cares, Inc. may be obtained from the Pennsylvania Department of State by calling toll-free, within Pennsylvania, 1-800-732-0999.

Virginia: From the State Office of Consumer Affairs in the Department of Agriculture and Consumer Affairs, P.O. Box 1163, Richmond, VA 23218.

Washington: From the Secretary of State at 1-800-332-4483 or http://www.sos.wa.gov/charities/

West Virginia: West Virginia residents may obtain a summary of the registration and financial documents from the Secretary of State, State Capitol, Charleston, WV 25305.

Wisconsin: A financial statement of the charitable organization disclosing assets, liabilities, fund balances, revenue and expenses for the preceding fiscal year will be provided to any person upon request.

REGISTRATION WITH A STATE AGENCY DOES NOT CONSTITUTE OR IMPLY ENDORSEMENT, APPROVAL OR RECOMMENDATION BY THAT STATE.

More information about charity state disclosures and charity state registrations.