Our People

Key Staff

John Miller – Vice President of Management  Following a 25-year career in retail management, John moved to nonprofit administration about 10 years ago.  He had previously been general manager of a retail chain, overseeing 110 units (movie theatres, video stores, cafes) before moving to a small nonprofit agency that built and/or relocated homes that were then sold to low-income, first-time homebuyers. Mr. Miller has extensive experience in human resources, financial management, information technology management, construction management, purchasing and marketing. He has 4 grown children and an extensive record of volunteerism in the community.

Bob Belknap – Vice President of Development  Bob has been married to his wife, Miriam, for 26 years; he has two sons, Chris, 22 and Michael, 18.
Bob is an “Army Brat”, born at Fort Hood Texas.  His father retired at Fort Knox Kentucky.  Bob attended Western Kentucky University, and was commissioned a 2Lt in 1983.  His first duty assignment was at Fort Knox as a Quartermaster Officer.  Other assignments include: Fort Lee, Geoppingen Germany, Fort Monroe, and New Mexico Military Institute.  He served as a petroleum platoon, leader, Battalion S4, 1st Infantry Division Property Book Officer, Company Commander, Recruiting Operations Officer, and Senior ROTC Instructor.  After 11 years, Bob left the Army and moved to Elizabethtown KY, where he worked as the Director of Operations for Burger King for 9 years.  After Burger King, he worked for Big Brothers Big Sisters where he was the Branch Director for six years. 

Jennifer Robinson – Vice President of Assistance  Jennifer has been employed at USA Cares since 2007.  An “Army Brat” who attended 13 schools—Jennifer is a graduate of The Ohio State University and she has a Masters of Public Administration from Troy University. 
Jennifer has worked in the non-profit world for ten years in planning, fund development and programs.  In her work at USA Cares, Jennifer manages the day-to-day operations of the Assistance Division, overseeing the development and implementation of programs related to the needs of Service Members and their families; this includes the call center which handles all of the incoming requests for assistance.