USA Cares Privacy Policy

This Privacy Policy was last modified on October 20, 2014.

USA Cares, Inc. (“us”, “we”, or “our”) operates (the “Site”). This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site.

We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible at

Log Data

Like many site operators, we collect information that your browser sends whenever you visit our Site (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.

Information Collection And Use

While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to, your name, email address, postal address and phone number (“Personal Information”).

During our donation process, certain information is required to complete your contribution. We employ a variety of procedures to ensure privacy, accuracy and security for your contribution. Our system maintains internal and external audits to reinforce this.

If you are applying for assistance or making a contribution, your information is collected and stored in our databases for record keeping, reporting and analysis. Specifically for Assistance Requests, stored data and information received from you is only accessible by our assistance teams using a layered design within the USA Cares organization. Our database and application providers’ system is encrypted with Secure Socket Layer (SSL) technology which protects your information using both server authentication and data encryption, ensuring that your data is safe, secure and available only to registered and assigned users in our organization. In addition, our provider is hosted in a secure server environment that uses firewall and other advanced technologies to prevent interference or access from outside intruders. This is accomplished by only allowing system access from computers assigned by this organization which reside behind our firewalls and within a restricted IP range inside of our headquarters building.

From time to time, we may use your Personal Information or your Log Data to:

  • Contact you as a continued service through our programs
  • Improve our programs and services
  • Customize our online services to enhance according to your interests
  • Share information with third parties who help us manage our websites, databases, and online services
  • Share information with partners, affiliates, and other third parties who assist us with our programs, events, campaigns and activities.
  • Share information with third parties as required by law, or part of a legal process.

We reserve the right to use non-personal information, such as IP addresses, to identify a user when we feel it is necessary to protect the compelling interests of the website, our alumni, donors, customers, or others, or to comply with laws, court orders, or law enforcement requests.

Choosing to Opt Out

We provide you with the opportunity to “opt out” of having your personal information used for certain purposes when we ask for this information. If you no longer wish to receive our communications, you may opt out of receiving such communications by following the instructions included in the communication or by calling (800) 773-0387


Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.

Like many sites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.


The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Links To Other Sites

Our Site may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

USA Cares, Inc. has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party sites or services.

Changes To This Privacy Policy

USA Cares, Inc. may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Site. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us at